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  1. Nps
    Net Promoter Score
    Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement12. It is used to measure how likely customers are to recommend a product or service to others on a scale of 0-101. Customers are classified into three categories: promoters (9-10), passives (7-8), and detractors (0-6)2. NPS is calculated by subtracting the percentage of detractors from the percentage of promoters2. NPS is more objective and accurate than customer satisfaction surveys2.NPS 是測量顧客忠誠度的指標,顯現出顧客對於企業的信賴或喜愛程度。NPS 的測量是透過詢問:「你會將這間公司(或產品、服務)推薦給朋友或同事嗎?請從0~10做評分」,將顧客分為9~10分的「推薦者」、7~8分的「中立者」,以及6分以下的「批評者」,並將「推薦者」占比減「批評者」占比所得到的數字即為 NPS。NPS 更能得到客觀準確的數據。
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    Nps

    Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend your product or service to others on a scale of 0-10—but there’s a lot more to...

    www.hotjar.com/net-promoter-score/
    Nps

    什麼是 NPS(Net Promoter Score)?. NPS 是測量顧客忠誠度的指標,顯現出顧客對於企業的信賴或喜愛程度。. NPS 的測量是透過詢問:「你會將這間公司(或產品、服務)推薦給朋友或同事嗎?. 請從0~10做評分」,將顧客分為9~10分的「推薦者」、7~8分的「中立者」,以及6分以下的「批評者」,並將「推薦者」占比減「批評者」占比所得到的數字即為 NPS。. 與顧客滿意度調查相比,NPS...

  2. Home Page - Newark Board of Education

  3. NPS - GitHub

  4. NPS:关于用户体验你必须知道的一个指标 | 人人都是产品经理

  5. What is Net Promoter Score (NPS)? How to Calculate

    网页2024年7月15日 · Complete guide to get started with NPS: what it is, why it's important, how to run the NPS survey, and how to analyze the results (with a case study).

  6. Find a Park - U.S. National Park Service

    网页2024年8月1日 · Find a national park by selecting from a list or choosing a state on the map.

  7. Net Promoter Score (NPS): The Ultimate Guide - Qualtrics

    网页NPS stands for Net Promoter Score, which is a common metric used in customer experience programs. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business. …

  8. NPS完整介绍(NPS概念、计算、使用场景) - 知乎专栏

  9. Net promoter score - Wikipedia

  10. 净推荐值 - 百度百科

    网页NPS (Net Promoter Score), 净推荐值又称 净促进者得分亦可称口碑,是一种计量某个客户将会向其他人推荐某个企业或服务可能性的指数。 它是最流行的 顾客忠诚度 分析指标,专注于 顾客口碑 如何影响企业成 …